PRODUCTS - CALL RECORDING SOLUTION

CALL RECORDING SOLUTION

Our company provides voice recording systems for all manufacturers’ telephone systems, representing VERSADIAL, which snaps the software but also provides ready-to-use recording servers with support for ISDN BRI / PRI, E1, T1, VoIP, or SIP trunk lines and analog or digital

 

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  • Description

Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards, Agent Time Utilization, and In-Depth Reporting into a powerful Incident Recreation, Liability Control, and Workforce Optimization tool.

Versadial can record Analog, Digital, ISDN BRI/PRI, E1,T1,VoIP, or SIP trunk lines. Versaial supports Cisco, Avaya, Panasonic, Shoretel, Mitel, Nortel, Skype for Business (MS Lync ), NEC and many more PBX manufacturers.

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